Our Promise

At Etch & Echo, we take pride in the quality of every custom-made piece. If your order arrives damaged, defective, or incorrect, we’re here to make it right. Contact us at support@etchandecho.com within 30 days of your shipping date, and we’ll gladly replace the item or issue a refund after verifying the issue. Your trust matters to us, and we’re committed to ensuring you receive a product you’re proud to display.